FAQ

If you’ve forgotten your password, click on the "Forgot Password" link on the login page. Enter your registered mobile number, and we’ll send you a One-Time Password (OTP) to reset your password. Once the OTP is verified, you'll be prompted to create a new password.

You can reach our customer service team by emailing us at support@sriprasiddhicollections.com or by visiting our Contact Us page for additional contact options, including phone support.

Yes, we offer bulk discounts for qualifying orders. Please contact our customer service team to learn more about wholesale pricing.

Only one discount code can be applied per order. If you have multiple discounts, you can choose the one that gives you the best savings.

Yes, your privacy and security are very important to us. We use industry-standard encryption to protect your personal and payment information. For more details, please refer to our Privacy Policy.

You can create an account by clicking on the "Sign Up" or "Register" button on the top of our website. Fill in your details, and you’ll be ready to shop, track orders, and save your information for future purchases.

If you received a damaged or incorrect item, please contact our customer support team immediately with your order number and a video of the item. We will resolve the issue as quickly as possible.

No, we do not offer gift cards at this time. However, we are working on it and hope to offer them in the future.

We strive to keep our inventory updated, but occasionally, an item may sell out. You can check the availability of a product on its page, and if it's out of stock, you may have the option to sign up for restock notifications.

Shipping times depend on your location and the shipping method chosen. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery.

Yes, we ship to many countries worldwide. Shipping fees and delivery times vary depending on the destination. To get more details about shipping rates and estimated delivery times for your location, please reach out to our customer support team.

If you receive a damaged or incorrect item, you can return it within 3 days of receiving your order. Please visit our returns page for detailed instructions on how to initiate a return and review our return policy for specific conditions.

Orders can be cancelled within 24 hours of being placed through the "Order list" tab in your account. After 24 hours, cancellations will no longer be accepted. If you need assistance, please contact our customer service team as soon as possible.

Once your order has been shipped, you will receive a tracking number via SMS. You can use this number to track your package through the courier's website.

We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, Phone Pay, Google Pay, and other secure payment gateways.